HO | Technical Business Analyst (Graduates welcome!)

About UsBay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact and malicious damage. For further information please go to: www.baybuildinggroup.com.auAbout the RoleBay Building Group are undergoing an exciting digital transformation to improve the way we work. To support this program, we are seeking to engage a Technical Business Analyst to assist in the implementation and transition of our core business (claims management) application.The role will transition post implementation into a project support, business system improvement function with aspects of Application Support, training and enhancement management (scrum management)We are looking for an active team player with a positive attitude and willingness to learn.Key Responsibilities include:Participate in analysis and evaluation of current systems, processes and procedures to identify opportunities to improve our businessBe part of facilitation of requirements gathering sessions with internal and external stakeholders to elicit business and user engagement processes, workflows and systems needsCreation of clear user stories and functional specifications which will be used for scoping and technology implementationSupport programs from system development, through testing and into productionDevelop productive working relationships with key business and system development stakeholders and be an active part of business changeSkills & Experience:Strong communications skills (oral and written)Ability to establish string working relationships with managers, IT resources, vendors and the businessMust be well organised, self-motivated, and able to prioritise and multi-task in high-pressure situationsTeam playerAffable disposition and "can do" attitudeAbility to work under pressure and to tight deadlinesTechnical Business Analyst or Technical Project Analyst experienceKnowledge of relevant technology concepts (e.g. Cloud, API, UI, etc.) and able to liaise with developers and technical teamsExperience working in a building or insurance business (Desirable)Tertiary qualification in a relevant business or technology field (Desirable)Knowledge of SQL and database design (Desirable)Experience working in an Agile development environment and exposure to writing user stories (Desirable)Cross Functional Support and TrainingAs required/ requested, be prepared to carry out other duties and responsibilities.Be prepared to assist other team members as requiredAs required, mentor and become involved in on-the-job training of others.Participate in any relevant training programs as requested by the company.May require working outside normal business hours as and when required to meet deadlines/objectives.Potential Career PathwaysApplication Management LeadScrum leadTrainingApplication SupportWhy join us? In addition to joining a high performing team at the Bay Building Group, you will also have:Flexibility considered with WFH optionsBirthday leave after probationDiscounted gym membership available Great discounts at JB HI-FIPaid parental leave upon meeting policy criteriaAccess to 24/7 Employee Assistance Program for you and your familyFree onsite car parkingBe part of a values driven environment To be a part of this exciting digital transformation submit your application now.  80000 AUD Australia - VIC Melbourne - All locations Bayside & South Eastern Suburbs Bentleigh East 3165