About the CompanyBay Building Services is a market leader when it comes to insurance building in Australia, operating offices throughout VIC, TAS, NSW, QLD, SA, WA & ACT. For more than 30 years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact and malicious damage.About the RoleThe Claims Coordinator is responsible for the day to day customer service and administration of property insurance claims. You will be dealing with clients, internal staff members and customers. A background in insurance, customer service and administration is preferred but the right work ethic will get you over the line.The Claims Coordinator is required to:Answer a large volume of incoming calls from clients, property owners and tradesProcess new claims, arrange estimators and submit quotes while adhering to KPIsMaintain ongoing communication with all stakeholdersLiaise with insurance companies and loss adjusters throughout the total claim lifeMonitor incoming and outgoing correspondenceUpdate ongoing notes to Internal and Client systemsPrepare client documentation when required Skills and Experience:Experience in handling claimsStrong customer service and communication skillsBe results driven, striving to meet and exceed our KPI’sOutstanding organisational, planning and time management skillsHigh level of computer competencyWhy join us? At Bay Building Group, we're committed to providing the support you need to get the job done. We believe great teams do great work.In addition to joining a high performing team, you will also have:Flexibility considered with WFH options Great discounts at JB HI-FIPaid parental leave upon meeting policy criteriaAccess to 24/7 Employee Assistance Program for you and your familyBe part of a values driven environmentIf this role sounds like something you might be interested in, please click APPLY to submit your application. AUDAustralia - QLDBrisbaneBrisbane4000
