About UsBay Building Group is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage. For further information please go to: www.baybuildinggroup.com.auAbout the RoleWe are looking for a motivated, self-starter with a customer service background to enhance our friendly close-knit team in our Auburn office. The Repair Coordinators main objective is to ensure quality and timely project delivery. You will administer repair jobs from the authorisation phase through to handover/customer sign off, ensure that all procedures are adhered to and that insurer policies are abided by. You will also coordinate with all relevant parties on repair jobs.Essential Capabilities and SkillsStrong verbal and written communicationExpert organisational and time management skillsInterpersonal skills with an ability to maintain and build relationshipsExcellent multitasking abilities to manage conflicting prioritiesProficient with Microsoft suite including Outlook & Excel Ability to thrive in a team environment Strong attention to detail Desirable Skills (not essential)Understanding of the construction processProven experience managing partner trade networkExperience in interacting with multiple stakeholders at different levelsExperience in the insurance repair industry or residential construction Why join us? WFH options following probationBirthday leave after probationGreat discounts at JB HI-FIDiscounted Gym Membership and Health InsurancePaid parental leave upon meeting policy criteriaAccess to 24/7 Employee Assistance Program for you and your family AUDAustralia - NSWSydneyParramatta & Western SuburbsAuburn2144
